How to use the Windows Memory Diagnostic tool

| Answer ID: 6211
This answer explains how the Windows Memory Diagnostic tool is used.

Windows Memory Diagnostic tool is a built-in troubleshooting utility that tests your computer's Random Access Memory (RAM). Run this program when your computer starts to lag, freeze, reboot on its own, or display a blue screen. The tool also reports problems found in the applications installed on your computer.

Step-by-step process on how to run the Windows Memory Diagnostics tool
  1. Press the “Windows” + “S” keys to open the Search screen.

    Alternatively, right-click on “Start” and then select “Search”.

  2. Type “Diagnose your computer” in the Search field and press “Enter”.

  3. Click “Restart now and check for problems (recommended)”. Make sure to save your work and close any open programs before restarting.

    Note: The computer will restart and then the Windows Memory Diagnostic tool will run the memory test. Once complete, the computer will restart again.

  4. Review the error report. If the tool detects any errors, assistance is required.

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