Tips to help you get started
You can view the video below for instructions or review a copy of the video transcript.
Embrace the sound of esports with the Razer BlackShark V2 X USB—an esports headset that is a triple threat of amazing audio, superior mic clarity, and supreme sound isolation. Armed with an upgraded noise-cancelling mic and top-tier audio drivers, your competitive play is destined to turn pro.
Device Layout
- Adjustable padded headband
- Hybrid memory foam cushions
- Razer™ HyperClear noise-cancelling mic
- Volume control knob
- Mic mute button
- USB Type A connector
Full Technical Specifications
| Category | Specification |
|---|---|
| Color Variants | Black |
|
Headphones |
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|
Frequency Response: 20 Hz - 20 kHz |
|
|
Impedance: 32 Ω at 1 kHz |
|
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Sensitivity (@1 kHz): 98 dB SPL/mW, 1 kHz |
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Drivers: Customized Dynamic 50 mm Driver |
|
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Inner ear cup diameter: 63 mm x 43 mm / 2.48 in x 1.69 in |
|
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Oval ear cushions: Hybrid memory foam cushions |
|
|
Connection type |
Type-A |
|
Cable Length |
2 m / 6.56 ft. |
|
Approximate Weight |
240 g / 0.53 lbs |
|
Microphone |
|
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Frequency response: 100 Hz - 10 kHz |
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Signal-to-noise ratio: 60 dB |
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Microphone Sensitivity (@1 kHz): -42 dB V/Pa, 1 kHz |
|
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Pick-up Pattern: Unidirectional |
|
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Mute Function: Click-to-mute |
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Controls |
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How To
How do I activate and use 7.1 Surround Sound with my headset?
- Register your headset.
- Use the activation code that will be sent to your email after the registration to activate and use 7.1 Surround Sound.
See the answer below for more details.
How do I optimize audio performance on my Razer headset?
- Remove dirt or debris in audio ports and on the audio jack.
- Properly plug in the audio jack. Do not use hub connections for USB-type headsets.
- Operate wireless headsets within the maximum wireless range.
See the answers below if audio issues persist.
How do I improve sound clarity by managing echo and feedback on my Razer headset?
- Do not set the sensitivity level to the maximum or use a boost.
- Disable the "Listen to this device" feature.
- Use only one voice chat application while in-game.
See the answer below for more details.
How do I enable clear audio playback when using my Razer BlackShark headset?
A Razer headset with no sound might be caused by dirt or debris in audio ports and on the audio jack, improperly plugged-in audio jack, hub connections, incorrect playback device levels or settings, software issues, or faulty audio drivers.
See the answer below for more details.
How do I optimize microphone performance on my Razer headset?
- Put the mic diaphragm in front and the air vent facing away from your mouth.
- Turn on mic access on the selected app.
- Set the device as a Default Recording Device.
- Adjust mic levels in Windows settings.
You can view the video below for instructions or review a copy of the video transcript.
See the answer below for more details.
How do I maintain clear voice pickup on my Razer BlackShark V2 X USB?
Position the microphone further from your mouth when talking. This is commonly experienced when the microphone is overloaded with sound.
How do I use THX Spatial Audio?
After purchasing THX Spatial Audio, an activation code will be sent to your email.
See the answer below for more details.
How do I remove and reattach ear cushions on a Razer headset?
Removal and re-assembly of the ear cushions on your Razer headset should be done properly and with utmost care to prevent any damage to its parts.
Here is the video on how to remove and reattach ear cushions on a Razer headset.
You can view the video below for instructions or review a copy of the video transcript.
See the answer below for more details.
How do I clean my Razer headset?
-
Use a lint-free, microfiber cloth and gently wet it with a mild soap and water solution.
-
Never use solvents such as thinner, benzene, or alcohol to avoid damaging the surface.
See the answer below for more details.
General Information
Is 7.1 Surround Sound required for the BlackShark V2 X USB to work?
The 7.1 Surround Sound app is not necessary for basic functionality, but it is recommended to use it with the BlackShark V2 X USB to fully experience its immersive gaming audio features.
See the answer below for more details.
Applicable Model:
Firmware Updater v1040_r3
- https://rzr.to/5691eD | September 20, 2022
- Fixed audio playback distortion
- Changed knob volume adjustment speed
Follow the detailed instructions below to run the updater on your device.
Step-by-step Process
Before you start
- If using a laptop, ensure it is plugged into a wall outlet. Do not let it run on battery alone.
- Save all files and close all programs.
- Download the latest firmware.
Update process
Note: Ensure your antivirus software is up to date before updating the headset firmware to avoid false positive detection during installation.
-
Run the updater.
-
Click "Yes" if the User Account Control window pops up to proceed.
-
Click "NEXT" to proceed. The updater will close all running Razer applications.
-
Plug in the headset to the PC.
-
Click "UPDATE".
-
Wait until the update process is complete. Do not interrupt.
-
Click "CLOSE" once the update is complete..
Documentation
Language
User Guide (English)
English
User Guide (Spanish)
español
User Guide (French)
français
User Guide (German)
Deutsche
User Guide (Portuguese-Brazilian)
português
User Guide (Russian)
русский
User Guide (Traditional Chinese)
繁體中文
User Guide (Simplified Chinese)
简体中文
User Guide (Korean)
한국어
User Guide (Japanese)
日本語
Please see our warranty policy for a complete review of our warranty policy.
You are eligible for Limited Warranty support for the following periods of time commencing upon the date of retail purchase of your Product (Warranty Period).
Product
Warranty Period
2021 and Older Model Laptops
1 yeara
2022 and Newer Model Laptops
1 yeara
2-year limited battery warrantya
Razer Viper Mini Signature Edition
3 year
Razer Phone and Phone Accessories
1 year
Razer Edge Gaming Handhelds
1 year
Razer Mice
2 years
Razer Keyboards and Keypads
2 yearsb
Razer Huntsman Signature Edition
5 years
Razer Headsets, Earphones and Earbuds
2 yearsb
Razer Wireless Mouse and Mat Bundles
2 yearsb
Razer Mouse Mats
1 yearc
Razer Speaker Systems and Broadcaster Devices
1 year
Razer Controllers and Chargers
1 year
Razer Routers (except Singtel)
1 year
Razer Routers (Singtel)
2 years
Razer Monitors
1 year
Smart Watches and Eyewear
2 years
Razer Case Fans
2 years
Razer Liquid Cooling
2 years
Razer Power Supplies
5 years
Razer Fan and RGB Controllers
2 years
Razer Cases
1 year
Razer System Accessories
1 year
Razer Docks
1 year
Wearable Air Purifiers
1 year
Razer Gaming Accessories
1 yearc
Razer Rechargeable Batteries for Wireless Devices
1 yeard
Razer Gaming Chairs
3 yearse
Chair Frame, mechanisms and armrests
Up to 5 years
Mesh backing and seat pan
Up to 1 year
All new Products will have the Warranty Periods listed above, subject to applicable local law. Certain "end of life", sell out or discontinued Products may have a shorter Warranty Period; this will be clearly marked at the time of purchase and the given Warranty Period will be stated at that time. Refurbished Products purchased from Razer.com will have the lesser of a 1 year warranty period or the warranty period as stated above. Refurbished products not purchased from Razer.com will have a 90 day warranty period. If you are uncertain whether your Product is eligible for Limited Warranty support, please contact our support team for clarification.
Please note that third-party products may be covered by the product manufacturer's warranty and these warranty terms are exclusively provided by the product manufacturer. Razer does not offer a warranty for third-party products. If you need product or warranty support with your third-party product, please contact the product manufacturer. Please consult the product documentation provided by the product manufacturer for details.
If you are uncertain whether your Product is eligible for Limited Warranty support, please contact our support team for clarification.
Warranty Footnotes
- [a] If you are a customer outside of the U.S. and have validly purchased a Razer Extended Warranty for your product, the Warranty Period shall be extended for another one (1) year period, to be a total of two (2) years commencing upon the date of retail purchase of your Razer Product. The Razer Extended Warranty does not apply to batteries. Aside from the change to Warranty Period, the Razer Extended Warranty does not alter any other terms and conditions of the Limited Warranty.
- [b] Products purchased prior to October 1st, 2018 maintain the original 1 year warranty (keyboards with mechanical switches maintain original 2 year warranty).
- [c] Warranty period for Razer Firefly HyperFlux is 2 years.
- [d] Products purchased prior to October 1st, 2018 maintain the original 6 month warranty.
- [e] Limited Warranty: The Razer Iskur is free from defects in workmanship, materials and construction for three years from the date of purchase. In the event that a defect is found, the manufacturer will either repair or replace the defective item, at its discretion. Exclusions and Limitations: This Limited Warranty does not cover cosmetic damage, minor cosmetic abnormalities and normal wear and tear, including without limitation scratches, dents, discoloration and tears in the head pillow, seat cushion, PU leather, Armrest and stitches of the upholstery.
The following document filter provides a list of documents of conformity for Razer devices based on the model number provided.
No results found
View All
Before you start
- If using a laptop, ensure it is plugged into a wall outlet. Do not let it run on battery alone.
- Save all files and close all programs.
- Download the latest firmware.
Update process
Note: Ensure your antivirus software is up to date before updating the headset firmware to avoid false positive detection during installation.
-
Run the updater.
-
Click "Yes" if the User Account Control window pops up to proceed.
-
Click "NEXT" to proceed. The updater will close all running Razer applications.
-
Plug in the headset to the PC.
-
Click "UPDATE".
-
Wait until the update process is complete. Do not interrupt.
-
Click "CLOSE" once the update is complete..
Documentation
Language
User Guide (English)
English
User Guide (Spanish)
español
User Guide (French)
français
User Guide (German)
Deutsche
User Guide (Portuguese-Brazilian)
português
User Guide (Russian)
русский
User Guide (Traditional Chinese)
繁體中文
User Guide (Simplified Chinese)
简体中文
User Guide (Korean)
한국어
User Guide (Japanese)
日本語
Please see our warranty policy for a complete review of our warranty policy.
You are eligible for Limited Warranty support for the following periods of time commencing upon the date of retail purchase of your Product (Warranty Period).
Product
Warranty Period
2021 and Older Model Laptops
1 yeara
2022 and Newer Model Laptops
1 yeara
2-year limited battery warrantya
Razer Viper Mini Signature Edition
3 year
Razer Phone and Phone Accessories
1 year
Razer Edge Gaming Handhelds
1 year
Razer Mice
2 years
Razer Keyboards and Keypads
2 yearsb
Razer Huntsman Signature Edition
5 years
Razer Headsets, Earphones and Earbuds
2 yearsb
Razer Wireless Mouse and Mat Bundles
2 yearsb
Razer Mouse Mats
1 yearc
Razer Speaker Systems and Broadcaster Devices
1 year
Razer Controllers and Chargers
1 year
Razer Routers (except Singtel)
1 year
Razer Routers (Singtel)
2 years
Razer Monitors
1 year
Smart Watches and Eyewear
2 years
Razer Case Fans
2 years
Razer Liquid Cooling
2 years
Razer Power Supplies
5 years
Razer Fan and RGB Controllers
2 years
Razer Cases
1 year
Razer System Accessories
1 year
Razer Docks
1 year
Wearable Air Purifiers
1 year
Razer Gaming Accessories
1 yearc
Razer Rechargeable Batteries for Wireless Devices
1 yeard
Razer Gaming Chairs
3 yearse
Chair Frame, mechanisms and armrests
Up to 5 years
Mesh backing and seat pan
Up to 1 year
All new Products will have the Warranty Periods listed above, subject to applicable local law. Certain "end of life", sell out or discontinued Products may have a shorter Warranty Period; this will be clearly marked at the time of purchase and the given Warranty Period will be stated at that time. Refurbished Products purchased from Razer.com will have the lesser of a 1 year warranty period or the warranty period as stated above. Refurbished products not purchased from Razer.com will have a 90 day warranty period. If you are uncertain whether your Product is eligible for Limited Warranty support, please contact our support team for clarification.
Please note that third-party products may be covered by the product manufacturer's warranty and these warranty terms are exclusively provided by the product manufacturer. Razer does not offer a warranty for third-party products. If you need product or warranty support with your third-party product, please contact the product manufacturer. Please consult the product documentation provided by the product manufacturer for details.
If you are uncertain whether your Product is eligible for Limited Warranty support, please contact our support team for clarification.
Warranty Footnotes
- [a] If you are a customer outside of the U.S. and have validly purchased a Razer Extended Warranty for your product, the Warranty Period shall be extended for another one (1) year period, to be a total of two (2) years commencing upon the date of retail purchase of your Razer Product. The Razer Extended Warranty does not apply to batteries. Aside from the change to Warranty Period, the Razer Extended Warranty does not alter any other terms and conditions of the Limited Warranty.
- [b] Products purchased prior to October 1st, 2018 maintain the original 1 year warranty (keyboards with mechanical switches maintain original 2 year warranty).
- [c] Warranty period for Razer Firefly HyperFlux is 2 years.
- [d] Products purchased prior to October 1st, 2018 maintain the original 6 month warranty.
- [e] Limited Warranty: The Razer Iskur is free from defects in workmanship, materials and construction for three years from the date of purchase. In the event that a defect is found, the manufacturer will either repair or replace the defective item, at its discretion. Exclusions and Limitations: This Limited Warranty does not cover cosmetic damage, minor cosmetic abnormalities and normal wear and tear, including without limitation scratches, dents, discoloration and tears in the head pillow, seat cushion, PU leather, Armrest and stitches of the upholstery.
The following document filter provides a list of documents of conformity for Razer devices based on the model number provided.
No results found
View All
Update process
Note: Ensure your antivirus software is up to date before updating the headset firmware to avoid false positive detection during installation.
-
Run the updater.
-
Click "Yes" if the User Account Control window pops up to proceed.
-
Click "NEXT" to proceed. The updater will close all running Razer applications.
-
Plug in the headset to the PC.
-
Click "UPDATE".
-
Wait until the update process is complete. Do not interrupt.
-
Click "CLOSE" once the update is complete..
| Documentation | Language |
|---|---|
| User Guide (English) | English |
| User Guide (Spanish) | español |
| User Guide (French) | français |
| User Guide (German) | Deutsche |
| User Guide (Portuguese-Brazilian) | português |
| User Guide (Russian) | русский |
| User Guide (Traditional Chinese) | 繁體中文 |
| User Guide (Simplified Chinese) | 简体中文 |
| User Guide (Korean) | 한국어 |
| User Guide (Japanese) | 日本語 |
Please see our warranty policy for a complete review of our warranty policy.
You are eligible for Limited Warranty support for the following periods of time commencing upon the date of retail purchase of your Product (Warranty Period).
| Product | Warranty Period |
|---|---|
| 2021 and Older Model Laptops | 1 yeara |
| 2022 and Newer Model Laptops | 1 yeara 2-year limited battery warrantya |
| Razer Viper Mini Signature Edition | 3 year |
| Razer Phone and Phone Accessories | 1 year |
| Razer Edge Gaming Handhelds | 1 year |
| Razer Mice | 2 years |
| Razer Keyboards and Keypads | 2 yearsb |
| Razer Huntsman Signature Edition | 5 years |
| Razer Headsets, Earphones and Earbuds | 2 yearsb |
| Razer Wireless Mouse and Mat Bundles | 2 yearsb |
| Razer Mouse Mats | 1 yearc |
| Razer Speaker Systems and Broadcaster Devices | 1 year |
| Razer Controllers and Chargers | 1 year |
| Razer Routers (except Singtel) | 1 year |
| Razer Routers (Singtel) | 2 years |
| Razer Monitors | 1 year |
| Smart Watches and Eyewear | 2 years |
| Razer Case Fans | 2 years |
| Razer Liquid Cooling | 2 years |
| Razer Power Supplies | 5 years |
| Razer Fan and RGB Controllers | 2 years |
| Razer Cases | 1 year |
| Razer System Accessories | 1 year |
| Razer Docks | 1 year |
| Wearable Air Purifiers | 1 year |
| Razer Gaming Accessories | 1 yearc |
| Razer Rechargeable Batteries for Wireless Devices | 1 yeard |
| Razer Gaming Chairs | 3 yearse |
| Chair Frame, mechanisms and armrests | Up to 5 years |
| Mesh backing and seat pan | Up to 1 year |
All new Products will have the Warranty Periods listed above, subject to applicable local law. Certain "end of life", sell out or discontinued Products may have a shorter Warranty Period; this will be clearly marked at the time of purchase and the given Warranty Period will be stated at that time. Refurbished Products purchased from Razer.com will have the lesser of a 1 year warranty period or the warranty period as stated above. Refurbished products not purchased from Razer.com will have a 90 day warranty period. If you are uncertain whether your Product is eligible for Limited Warranty support, please contact our support team for clarification.
Please note that third-party products may be covered by the product manufacturer's warranty and these warranty terms are exclusively provided by the product manufacturer. Razer does not offer a warranty for third-party products. If you need product or warranty support with your third-party product, please contact the product manufacturer. Please consult the product documentation provided by the product manufacturer for details.
If you are uncertain whether your Product is eligible for Limited Warranty support, please contact our support team for clarification.
Warranty Footnotes
- [a] If you are a customer outside of the U.S. and have validly purchased a Razer Extended Warranty for your product, the Warranty Period shall be extended for another one (1) year period, to be a total of two (2) years commencing upon the date of retail purchase of your Razer Product. The Razer Extended Warranty does not apply to batteries. Aside from the change to Warranty Period, the Razer Extended Warranty does not alter any other terms and conditions of the Limited Warranty.
- [b] Products purchased prior to October 1st, 2018 maintain the original 1 year warranty (keyboards with mechanical switches maintain original 2 year warranty).
- [c] Warranty period for Razer Firefly HyperFlux is 2 years.
- [d] Products purchased prior to October 1st, 2018 maintain the original 6 month warranty.
- [e] Limited Warranty: The Razer Iskur is free from defects in workmanship, materials and construction for three years from the date of purchase. In the event that a defect is found, the manufacturer will either repair or replace the defective item, at its discretion. Exclusions and Limitations: This Limited Warranty does not cover cosmetic damage, minor cosmetic abnormalities and normal wear and tear, including without limitation scratches, dents, discoloration and tears in the head pillow, seat cushion, PU leather, Armrest and stitches of the upholstery.
