How to use the Windows built-in diagnostic tools to fix PC issues

| Answer ID: 6235
This answer provides a list of Windows tools you can use when your PC has issues like system crashes or BSOD.

Windows provides built-in diagnostic tools you can use if your Windows PC suffers from a system crash, freeze, or a Blue Screen of Death (BSOD) error. Since these issues potentially affect the personal and registry files of Windows OS, repair them using the tools.

Choose a Windows Tool

System File Checker

The System File Checker (SFC.exe) scans your PC for missing Windows files and repairs them from the cache. It uses the Deployment Image Servicing and Management (DISM) tool to repair faulty Windows images by downloading actual replacements from Windows.

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Check Disk (CHKDSK)

The Check Disk (CHKDSK) tool scans the hard drive for bad sectors, attempts to repair errors in the file system, and frees up disk space to improve the performance of your PC. See the answer below for more details.

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Windows Memory Diagnostic

The Windows Memory Diagnostic tool tests the Random Access Memory (RAM) of your PC. See the answer below for more details.

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Event Viewer

The Windows Event Viewer is a tool that shows the events on your system. You can use the Windows Logs of the Event Viewer to check warnings and critical errors and determine the cause of your system issues.

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