Why is my 7.1 surround sound not providing me audio in Skype or Microsoft Teams?

| Answer ID: 630
This article shows the troubleshooing steps when the 7.1 surround sound is not providing audio in Skype or Microsoft Teams.

Do not select 7.1 surround sound as your playback device for Skype and Microsoft Teams, as it is primarily meant for game audio. Select "Realtek High Definition Audio" or your speaker's output for chat audio.

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