Taskbar freezes after switching Windows user accounts with Razer keyboard plugged in

| Answer ID: 6306
This article provides instructions on how to troubleshoot and resolve a freezing taskbar issue after switching Windows user accounts with a Razer keyboard plugged in.

After switching from one Windows user account to another, the taskbar freezes. This issue occurs while a Razer keyboard is plugged in.

Applicable operating system

  • Windows 10

Applicable devices

  • Razer Turret Keyboard Xbox One Edition

  • Razer BlackWidow V3 Pro

  • Razer BlackWidow V3 Mini

  • Razer Ornata V2

  • Razer Huntsman Tournament Edition

  • Razer Huntsman Mini

  • Razer Huntsman V2 Analog

  • Razer Huntsman V2 Tenkeyless

  • Razer Huntsman V2

  • Razer Huntsman Mini Analog

  • Razer BlackWidow V3

  • Razer BlackWidow V3 Tenkeyless

Step-by-step process on how to resolve this issue

  1. Go to Windows Update.

  2. Check if you have the latest Windows update patch (19042.2075, 19043.2075, and 19044.2075 and above) installed.

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