Razer Edge is having performance issues

| Answer ID: 6442
This answer will show you how to troubleshoot if the Razer Edge is having performance issues.

 

Ensure the following before troubleshooting: 
Below are the steps to resolve performance issues on your Razer Edge. 
  1. Clear up your recent apps.
    1. Swiftly swipe upwards to display recently opened apps. 
    2. Swipe right and press "CLEAR ALL". 
  2. Perform a hard reset if the Razer Edge is loading slowly. 
  3. Boot the Razer Edge to safe mode. This is to see if any third-party application is causing the issue. 
  4. Observe the tablet for 24 hours while in safe mode. 
  5. If the tablet works normally while in safe mode, the issue is due to a third-party application. Uninstall the app that is causing the issue. 
  6. Perform a hard reset to exit safe mode. 
  7. Back up your phone data and perform a factory reset

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