If the caller is unable to hear you during calls, it could be caused by poor network coverage. Follow the troubleshooting steps below to fix this problem.
Important: Before proceeding, ensure your device is up-to-date by performing a system update.
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Check network coverage on the Razer Edge.
Note: Network signal is affected by walls, buildings, trees, and weather. In most cases, call issues are due to the network coverage in the location you are in.
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Drop your call and attempt to call again.
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If people still cannot hear you during a call, perform a hard reset to clear any glitches on the Edge.
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Back up your Edge data and perform a factory reset.
