Error "Windows can’t verify the publisher of this driver software” is encountered when using a Razer Headset in Windows 7

Updated: 19-Sep-2025 | Answer ID: 645
This article shows what to do when the error 'Windows can’t verify the publisher of this driver software' is encountered when using a Razer Headset in Windows 7.

A reported error that plugging the following headsets has resulted in their Windows 7 systems prompting the error message "Windows can’t verify the publisher of this driver software":

  • Razer Nari | RZ04-02680
  • Razer Nari Essential | RZ04-02690
  • Razer Kraken Tournament Edition | RZ04-02051
  • USB Audio Controller

Windows can’t verify the publisher of this driver software error message

To resolve this issue, follow Microsoft’s resolution from the Microsoft support site.

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