The Razer Leviathan V2 X is bricked after an interruption during the update process

Here are some scenarios that indicate the Razer Leviathan V2 X is bricked:

• The speaker stopped working after the firmware update

• Not turning on after firmware update

• Firmware update is stuck at 99%

• Unable to proceed with the firmware update

• “USB not recognized" error

• “Please reconnect device" error

Follow the instructions below to fix the issue.

Before you begin:

• If using a laptop, ensure it is plugged into a wall outlet. Do not let it run on battery alone.

• Ensure the Razer Leviathan V2 X is connected directly to your system USB port and not a USB hub.

• If you encounter the error below while trying to update, click “Retry" and wait for completion.

  

Step-by-step process:

1. Open the “Device Manager" under “Universal Serial Bus Controllers".

2. Ensure you are connected to a power source if you see “Actions USB 2.0 (HS) WinUSB Device".

3. Run the firmware updater again and wait for completion.

If you are unable to see “Actions USB 2.0 (HS) WinUSB Device" or “USB Device not recognized", this is due to insufficient power.

1. Start the firmware updater again and click “Update".

2. Go to device manager again and check if the “Actions USB 2.0 (HS) WinUSB Device" now appears.

3. If still not detected, do the following:

   1. Connect it to another USB Port and repeat step 1.

   2. If still not detected, use a USB-A to USB-C cable, plug in directly to your system, and repeat step 1.