Razer Edge cannot get a mobile data connection

| Answer ID: 6474
This answer will show you troubleshooting steps if the Razer Edge cannot get a mobile data connection.

 

Note: Before proceeding to the troubleshooting steps, be sure that the Razer Edge is up to date. Navigate to Settings > System update > Check for New System Update. 

Enable Mobile Data 

  1. Go to Settings > Network & internet”. 

    screenshot highlighting network and internet option under settings

  2. Tap “Mobile network”. 

    screenshot highlighting mobile network option under network and internet

  3. Tap the toggle switch on “Mobile Data” to enable it. 

    screenshot highlighting the toggle switch to enable or disable mobile data

Set or Automatically Select Network Type 

Choose either to let the tablet automatically select network type or set the network type manually. 

  1. Navigate through Settings > Network & internet > Mobile Network. 
  2. Tap “Preferred network type”. 
  3. Choose “5G/LTE/UMTS” as your preferred network type. 

    screenshot highlighting 5g/lte/umts option under preferred network type

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