Razer Edge’s touchscreen is not responding

Updated: 24-Sep-2025 | Answer ID: 6481
This answer provides instructions on how to fix touchscreen issues with your Razer Edge.

 

If your Razer Edge's touchscreen is not working or responding, there is a possibility of a glitch or software issue. 

Do the following to resolve this issue:

  1. Power off the device.

  2. Press and hold the Volume Up and Power button simultaneously to enter Recovery Mode. 

  3. Release the buttons once the "Three-Headed Snake" Razer logo appears.

  4. Press the volume down button on the menu to select “Wipe data/factory reset”.

  5. Press the Power button.

  6. Select “Reboot System Now” when prompted.

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