How to troubleshoot the Razer Edge when the camera does not work

Follow the tips below to fix camera issues on the Razer Edge.  

• Ensure there are no obstructions such as covers and screen protectors on the camera. Do this for both the front and back cameras.

• Check if you are running the latest software for the device. Ensure that the camera application is also updated.

• Clear up some storage space by deleting unused files, apps, images, or videos if an error message notifying that the memory is full appears.

• If the camera does not completely work, or shows a blank screen, force close the app to reboot the camera.

  1. Go to "Settings" > "Apps".

     

  2. Tap on "Camera".

     

  3. Tap on "FORCE STOP".

     

  4. Launch the camera app again to check.

• Perform a factory reset if the issue persists. Before you proceed, create a backup of your data. See How to back up data on the Razer Edge.

  1. Go to "Settings" > "System".

     

  2. Tap on "Reset options".

     

  3. Tap on "Erase all data (factory reset)".