Razer Edge does not turn on or power up

If your Razer Edge does not turn on, the most likely cause is an insufficient battery charge or a random software error that could easily be remedied by a hard reset.

Determine which issue you are experiencing by following the steps below:

1. Plug-in the charger to the device and check to see if the dynamic battery charging icon is showing up.

2. If the device does not indicate charging, ensure you are using the adapter and cable that came with the Razer Edge.

   Note: Some third-party peripherals don’t reach the specifications set for the Razer Edge and will not be able to charge the tablet correctly. Also, the use of unrated peripherals causes harm.

   1. Check if there is any debris blocking the charging ports and the outlet to ensure a steady power connection.

   2. Test the device by plugging it into another power outlet or source such as a power bank.

   3. Consider leaving the device charging for at least an hour if your device’s battery was completely depleted.

   4. If the issue persists, remove the power adapter and attempt to charge the Razer Edge on a computer that has a USB-C port.

   5. If the issue persists, use a third-party USB-C charger.

3. Perform a hard reset by simultaneously pressing and holding the Power and Volume Up buttons for seven to 10 seconds.