How to fix poor network coverage on the Razer Edge

The following issues arise due to poor network coverage:

• Poor call quality 

• Break up or drop calls

• Network busy

• No service

Below are the troubleshooting tips to fix the issues.

• Check if the Razer Edge is up-to-date by performing a system update.

• Signal Troubleshooting

  Check the network coverage on the Razer Edge. Move to a different location that is more open with fewer obstacles. Then, check the signal.

  Note: Network signal is affected by walls, buildings, trees, and weather.

• Device Settings Troubleshooting

  1. Swipe down to display quick settings from your home screen.

  2. Ensure that the "Airplane mode" and "Do Not Disturb" are not enabled.

     

     If they are enabled, tap the icon(s) to disable.

  3. Go to “Settings” > “Network & internet”.

     

  4. Go to “Mobile network”.

     

  5. Tap "Preferred network type".

     

  6. Ensure that the preferred network type is "5G/LTE/UMTS".

     

Ruling Out

• If you are still experiencing the issue despite following the instructions above, perform a hard reset.

• If the issue persists, back up your phone data and perform a factory reset.