How to fix intermittent Type-C connection on a Razer device

| Answer ID: 6504
This answer shows you how to fix an intermittent Type-C connection on a Razer device.

Below are the steps to fix intermittent Type-C connections.

  1. Ensure the Type-C port and connector contact pins are free from dirt, debris, or lint. Periodically clean the Type-C port and connector contact pins using the following:

    • Compressed air

    • Toothpick or other similarly pointy cleaning tools

    Note: Be careful not to damage the pins while using a cleaning tool.

  2. Ensure the Type-C connector is properly plugged in.

  3. Perform a test using another device to further isolate the issue.

  4. For a device that is using a wireless Type-C dongle, ensure it is operated within the maximum wireless range. Remove other devices that can cause interference.

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