The Razer Hammerhead True Wireless volume is extremely low when connected to a Samsung smartphone

| Answer ID: 705
This article provides information on why the Razer Hammerhead True Wireless' volume is extremely low when connected to a Samsung smartphone.

 

Very low volume on your Hammerhead True Wireless when connected to a Samsung handset can be caused by Bluetooth version incompatibility. To resolve this issue, enable the “Media Volume Sync” feature.

  1. Go to Settings > Connections > Bluetooth.

    Bluetooth option under Connections window in a Samsung handset

  2. Tap the three-dot menu icon at the upper-right corner of the screen.

    Bluetooth page in a Samsung handset

  3. Select “Advanced”.

    Advanced option in the Bluetooth page in a Samsung handset

  4. Tap to toggle “Media volume sync” on.

    Advanced window in a Samsung handset

Is this answer helpful?