Note: Live support for Razer Sila is no longer available. Please refer to our knowledge base or Insider Forum for support.
If the internet is interrupted from the modem side, the Razer Sila | RZ37-02510 waits 30 minutes and then reboots itself to attempt to recover the connection.
If the THS logo turns red, the user can attempt to recover the connection manually if they are not able to wait out the 30mins.
To do this, they can unplug and replug the Ethernet cable on the WAN port or reboot the Sila by unplugging the power cord for about 10 seconds and plugging it back in.
