My in-game configurator add does not work after logging out and logging back in with Synapse

Updated: 22-Apr-2026 | Answer ID: 827
This article shows what to do when in-game configurator add does not work after logging out and logging back in with Synapse.

Ensure that Razer Comms is not installed on your PC. Razer Comms has been discontinued and should be removed from your computer.

Note: The In-game configurator option in Button Assignment has been removed for all Razer Naga Family on the Synapse 2.0 update which was released on September 11, 2018.

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