How to fix Razer Axon if it fails to start

| Answer ID: 9675
This answer shows you how to fix Razer Axon if it fails to start.

 

Issue:

An error message pops out when trying to launch Razer Axon.

Microsoft .NET error message

Affected models:

  • All systems with installed Razer Axon

Solution:

Follow the steps below to resolve the issue.

  1. Uninstall the WebView2 application.

    1. Open “Control Panel” and go to “Program” > “Program and Features”.

    2. Right-click on “Microsoft Edge WebView2 Runtime” and select “Uninstall”.

      Program and Features window

  2. Download the latest WebView2 version.

    WebView2 Runtime download page

  3. Right-click on the downloaded executable file and select “Run as administrator”.

    Right-click menu pane

  4. Click "Yes" if the User Account Control window pops up to proceed.

  5. Wait for the installation process to complete.

    Microsoft Edge WebView2 Runtime installation window

  6. Open Razer Axon to check if the issue is fixed.

    If the issue persists or a different error occurs when launching Razer Axon, submit a support ticket at Support Site.

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