Razer Nommo V2 Pro Firmware Updater | RZ05-0474

Updated: 23-Oct-2024 | Answer ID: 13176
This answer provides the latest firmware version for the Razer Nommo V2 Pro | RZ05-0474 and steps to install it successfully.

Applicable Products:

Firmware update v1.8.0.0_r1

STEP-BY-STEP PROCESS

Before you start

  1. Make sure the laptop is plugged into a wall outlet and not just running on battery before proceeding.

  2. Save all files and close all programs.

  3. Ensure your system supports Bluetooth 4.0 and above.

  4. Download the latest firmware.

Update Process

  1. Run the updater.

  2. Click "Yes" if the User Account Control window pops up to proceed.

  3. Click "NEXT" to proceed. The updater will close all running Razer applications.

    Updater initiation window

  4. Connect the supplied power cords and plug them into a power outlet.

  5. Connect the right speaker to your computer using the USB-C to USB-A cable.

  6. Click "NEXT" to proceed.

    Power on instruction window

  7. Insert the batteries into the Wireless Control Pod.

  8. Press and hold the Media control knob until the speakers light up.

    Note: Make sure the speakers are in PC mode. The status indicator on the Wireless Control Pod will light up solid green.

    Wireless Control Pod instruction window

  9. Click "UPDATE".

    Update button window

  10. Wait until the update process is complete. Do not interrupt.

    Firmware loading window

  11. Open the bottom cover of the Wireless Control Pod and remove one of the batteries.

    Wireless control pod battery instruction window

  12. Click "UPDATE".

    Location of the update button

  13. Wait until the update process is complete. Do not interrupt.

    Update loading window

  14. Reinsert the battery into the Wireless Control Pod.

  15. Press and hold the Media control knob until the speakers light up.

    Note: Make sure the speakers are in PC mode. The status indicator on the Wireless Control Pod will light up solid green.

    Wireless control pod window

  16. Click "CLOSE" once the update is complete.

    Updater successful window

Troubleshooting

If your subwoofer fails to pair to the speaker after the firmware update, do the following:

  1. Download the Razer Nommo V2 Pro Pairing Utility Guide.
  2. Ensure the subwoofer LED indicator is blinking green. If it is not blinking green, use a tweezer or sim ejection pin to poke on the Subwoofer pairing button as shown below.

Note: If your subwoofer indicator still shows a static green LED, do the steps below:

For a device running firmware v1.8.0.0_r1 and above, double press and hold the pairing button until the indicator turns blinking green.

For a device running firmware v1.8.0.0_r1 and below, press and hold the pairing button until the indicator turns blinking green.

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