Effective February 3, 2026, Razer Synapse 3 will no longer receive updates or support cloud services. After this date, cloud syncing of configurations across PCs using the same Razer ID will be disabled.
Note: Your installed devices will continue to be configurable in Razer Synapse 3. However, if you uninstall these devices completely, you will need to upgrade to Razer Synapse 4 to continue customization.
Download Razer Synapse 4 and migrate your existing Razer Synapse 3 profiles using the Profile Migration Tool to retain access to your configurations. See How to migrate your Razer Synapse 3 Profile to Razer Synapse 4 for instructions.
After updating Razer Synapse 3 to the Production upload on April 2, 2019, if you experience a black screen issue when launching any Razer Software (such as Synapse, Cortex, and SoftMiner), then refer to the following troubleshooting:
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Ensure that you have a stable Internet connection.
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Most users can fix this issue by closing the window that is showing this black screen issue.
If the steps above did not work, you will need to restart Razer Central to resolve the issue.
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Right-click on the Razer Central icon → Exit All Apps.
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Relaunch the application.
