Razer Naga Classic | RZ01-01040 Support & FAQs

Updated: 18-Mar-2026 | Article ID: 3748

The Razer Naga Classic is the ultimate gaming mouse design for Massively Multiplayer Online Role-Playing Games (MMORPG). It comes with a unique 12 button mechanical thumb grid that can be fully remapped with functions and macros you need.

With its ergonomic form to maximize comfort over longs hours of gaming.

Razer Naga Classic | RZ01-01040 Product Image

 

Device Layout

 

Razer Naga Classic | RZ01-01040 Device Layout

 

  1. Left click
  2. Right click
  3. Scroll click / scroll wheel
  4. Mouse button 5
  5. Mouse button 4
  6. 12 Fully customizable thumb grid buttons
  1. Razer precision 3.5G laser sensor
  2. Basic [123] / advanced [num] switch
  3. Ultraslick mouse feet
  4. 1000Hz ultrapolling
  5. 16-Bit ultra-wide data path

 

 

Full Technical Specifications

 

Category Specification
Variation Razer Naga Classic
Sensitivity 5,600 3.5G Optical Sensor
Ultrapolling 1,000 Hz Ultrapolling
Razer Chroma Blue LED Lighting
Connectivity Gold-Plated USB Connector
Design Factor Ergonomic right-handed design
Programmable Buttons
  • 19 independently programmable Hyperesponse buttons
  • 12 Side Buttons

How To

How do I export and import profiles in Razer Synapse 2.0?

A single profile can store numerous settings such as key assignments and track panel options. Importing and exporting profiles is useful when you have multiple devices that you want to have in the same settings.

See the answer below for more details.

How do I enable or disable the in-game Razer Chroma Lighting for my game?

The Razer Custom Chroma lighting effects will start once you launch the game or application.

See the answer below for more details.

How do I use the Surface Calibration feature in Razer Synapse 2.0?

Surface Calibration allows you to optimize the Razer Precision Sensor to any surface for better tracking. You can configure all Razer and third-party mouse mats with this feature.

See the answer below for more details.

How do I maintain and charge my Razer mouse battery effectively?

  1. Replace the battery if the mouse is powered by AA or AAA batteries.
  2. Turn the mouse off and charge it for at least 30 minutes if it is powered by Lithium battery packs.
  3. Clean the pogo pins and the mouse charging pins if you're using a Razer Mouse Dock.

See the answer below for more details.

How do I ensure optimal performance for my Razer mouse?

  1. Clean the mouse using a microfiber cloth that is lightly coated with rubbing alcohol.
  2. Plug the device directly to the PC and not a USB hub.
  3. Update the drivers on your Razer device.
  4. Update Razer Synapse.
  5. Make sure Windows OS has the latest updates.

See the answers below for more details.

How do I ensure smooth operation of the scroll wheel and other Razer mouse parts?

Use compressed air to blow away dirt from the mouse. See the answer below for more details.

How do I improve tracking accuracy and cursor movement on my Razer mouse?

  1. Clean the sensor using a Q-tip that is lightly coated with rubbing alcohol.
  2. Let the sensor dry for five minutes and try the mouse again.

See the answer below for more details.

How do I clean my Razer mouse?

Razer devices are built to last extreme gaming sessions and productive work, but dirt and grime accumulate over time and hamper performance and experience.

See the answer below for detailed instructions.

General Information

Will my Razer mouse work on a console?

Yes, but for basic functions only. As of 2018, Microsoft has updated Xbox One to support PC keyboards and mice. However, you cannot use a mouse on Home, settings, in Edge, or within the Xbox user interface while navigating the dashboard. You will also need to use your controller to configure the mouse.

Which buttons can I register for macros on Razer mice?

You can set macros to reflect the majority of keyboard keys except for the Windows keys and enhanced function keys. Mouse button presses are not programmable as macros.

Are Razer products available in PS/2 versions?

Razer products are only available and supported in USB mode only. There are no plans to release a PS/2 version, and they will not function properly using a USB to PS2 adapter.

Please see our warranty policy for a complete review of our warranty policy.

You are eligible for Limited Warranty support for the following periods of time commencing upon the date of retail purchase of your Product (Warranty Period).

Product Warranty Period
2021 and Older Model Laptops 1 yeara
2022 and Newer Model Laptops 1 yeara
2-year limited battery warrantya
Razer Viper Mini Signature Edition 3 year
Razer Phone and Phone Accessories 1 year
Razer Edge Gaming Handhelds 1 year
Razer Mice 2 years
Razer Keyboards and Keypads 2 yearsb
Razer Huntsman Signature Edition 5 years
Razer Headsets, Earphones and Earbuds 2 yearsb
Razer Wireless Mouse and Mat Bundles 2 yearsb
Razer Mouse Mats 1 yearc
Razer Speaker Systems and Broadcaster Devices 1 year
Razer Controllers and Chargers 1 year
Razer Routers (except Singtel) 1 year
Razer Routers (Singtel) 2 years
Razer Monitors 1 year
Smart Watches and Eyewear 2 years
Razer Case Fans 2 years
Razer Liquid Cooling 2 years
Razer Power Supplies 5 years
Razer Fan and RGB Controllers 2 years
Razer Cases 1 year
Razer System Accessories 1 year
Razer Docks 1 year
Wearable Air Purifiers 1 year
Razer Gaming Accessories 1 yearc
Razer Rechargeable Batteries for Wireless Devices 1 yeard
Razer Gaming Chairs 3 yearse
Chair Frame, mechanisms and armrests Up to 5 years
Mesh backing and seat pan Up to 1 year

All new Products will have the Warranty Periods listed above, subject to applicable local law. Certain "end of life", sell out or discontinued Products may have a shorter Warranty Period; this will be clearly marked at the time of purchase and the given Warranty Period will be stated at that time. Refurbished Products purchased from Razer.com will have the lesser of a 1 year warranty period or the warranty period as stated above. Refurbished products not purchased from Razer.com will have a 90 day warranty period. If you are uncertain whether your Product is eligible for Limited Warranty support, please contact our support team for clarification.

Please note that third-party products may be covered by the product manufacturer's warranty and these warranty terms are exclusively provided by the product manufacturer. Razer does not offer a warranty for third-party products. If you need product or warranty support with your third-party product, please contact the product manufacturer. Please consult the product documentation provided by the product manufacturer for details.

If you are uncertain whether your Product is eligible for Limited Warranty support, please contact our support team for clarification.

Warranty Footnotes

  • [a] If you are a customer outside of the U.S. and have validly purchased a Razer Extended Warranty for your product, the Warranty Period shall be extended for another one (1) year period, to be a total of two (2) years commencing upon the date of retail purchase of your Razer Product. The Razer Extended Warranty does not apply to batteries. Aside from the change to Warranty Period, the Razer Extended Warranty does not alter any other terms and conditions of the Limited Warranty.
  • [b] Products purchased prior to October 1st, 2018 maintain the original 1 year warranty (keyboards with mechanical switches maintain original 2 year warranty).
  • [c] Warranty period for Razer Firefly HyperFlux is 2 years.
  • [d] Products purchased prior to October 1st, 2018 maintain the original 6 month warranty.
  • [e] Limited Warranty: The Razer Iskur is free from defects in workmanship, materials and construction for three years from the date of purchase. In the event that a defect is found, the manufacturer will either repair or replace the defective item, at its discretion. Exclusions and Limitations: This Limited Warranty does not cover cosmetic damage, minor cosmetic abnormalities and normal wear and tear, including without limitation scratches, dents, discoloration and tears in the head pillow, seat cushion, PU leather, Armrest and stitches of the upholstery.

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