My Razer Phone is having performance issues

Ensure the following before troubleshooting:

• The Razer Phone is up to date.

• The Razer Phone is charged correctly. Charge the phone for at least an hour.

Below are the steps to resolve performance issues on your Razer Phone.

1. Clear up your recent apps.

   1. Press the home button.

   2. Swiftly swipe upwards to display recently opened apps.

   3. Swipe right and press "CLEAR ALL".

2. Perform a hard reset if the Razer Phone is loading slowly.

3. Boot the Razer Phone to safe mode. This is to see if any third-party application is causing the issue.

4. Observe the phone for 24-hours while in safe mode.

5. If the phone works normally while in safe mode, the issue is due to a third-party application. Uninstall the app that is causing the issue.

6. Perform a hard reset to exit safe mode.

7. Back up your phone data and perform a factory reset.