The audio is sometimes distorted due to an outdated operating system, a third-party app, or a corrupted media file.
Step-by-step process on how to resolve distorted audio on the Razer Edge:
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Play another media file to check that you are not playing a corrupted file.
Note: Make sure to play a local media file to make sure that it is not a network issue.
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Uninstall any third-party applications or add-ons like volume enhancer applications installed on your Razer Edge.
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If you are currently using an earphone or headphone, remove it and try using another one to isolate the issue.
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If the issue persists, back up your data and perform a factory reset. See How to perform a factory reset on the Razer Edge for more details.
