Razer Edge is not charging

Step-by-step process:

1. Use the adapter and cable that came with the Razer Edge. Some third-party peripherals are not compatible with the Razer Edge.

2. Check for any debris blocking the charging ports and the outlet to ensure a steady power connection.

3. Test the Razer Edge by plugging it into another power outlet or source such as a power bank.

4. Leave the Razer Edge to charge for at least an hour if the battery was completely depleted.

   Note: If it charges successfully, the power adapter is possibly defective.

5. If the issue persists, perform the following:

   1. Remove the power adapter and attempt to charge the Razer Edge on a computer that has a USB-C port.
   2. Use a third-party USB-C charger.

      Note: If this resolves the issue, the USB-C cable is possibly defective.

   3. Perform a factory data reset. See How to perform a factory reset on the Razer Edge for more details.