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- Question: This answer shows the latest version of the Razer Basilisk Essential Firmware update and how to install it successfully to your system.
- Question: This answer shows the latest firmware version of the Razer Basilisk Ultimate and how to install it successfully on your system.
- Question: This article shows you how to fix DPI and button issues, unintended double-clicking or input spamming, scroll wheel problems, and unrecognized mouse in Razer Synapse.
- Question: This answer shows you how to resolve Razer mouse tracking issues.
- Updated Question: This answer provides the complete list of Razer devices that work with Windows Dynamic Lighting.
- Updated Question: This answer provides instructions when you cannot register a Razer device because the serial number or product number is not recognized.
- Question: This article shows you the troubleshooting steps when your Razer mouse is not working properly with a specific program or game.
- Question: This answer shows the latest version of the Razer Lancehead TE Firmware update and how to install it successfully.
- Question: Product specifications, manuals, downloads/drivers, and frequently asked questions for the Razer Synapse for Mac hardware configuration tool.
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Description: View, update, get status on your Razer support case (Razer ID login required)
Link to a URL View your case history or update your support case