Razer Synapse for Mac Support & FAQs

Razer Synapse for Mac will only support Apple silicone chip-based Mac that is running macOS Ventura 13 and above.

See Razer Synapse for Mac supported devices.

1. Open the “Profile” dropdown menu.
2. Click the three dots icon beside APPLICATION PROFILES.
3. Click the three dots (...) next to "Add Profile" and choose "add empty profile" or "add default profile".
   Note: If the application is missing from the profile menu, choose “Add Application”, select application from the dropdown menu, and pick a name for the profile that will appear after pressing “ok”.
4. Click "Ok".
5. Select an application from the drop-down menu or search from a folder.
6. Create a name for your new profile.
7. Add a description, if desired.
8. Click ”Ok.”

Yes, if this is your first time to log in. If you have a previous session that has been logged in with your Razer ID, you can use Razer Synapse for Mac without an internet connection.

Special colorways or licensed versions of the supported devices are only partially supported. They can be configured via Razer Synapse for Mac. However, they will appear as the standard edition of the product on the screen.

On Mac, inputs are managed separately for each device, which means shortcuts that combine keyboard modifier keys like Ctrl, Shift, or Command with mouse actions such as Scroll Click or Right Click generally do not work. However, if you run Razer Synapse for Mac, this limitation is removed and cross-device shortcuts with modifier keys work seamlessly across your Razer devices by binding them to the same device.

Razer will add support for a curated selection of devices in the existing and future portfolio.

Razer is constantly exploring ways to enhance our products and software experiences, which includes the ability to curate personalized hardware recommendations on Razer Synapse for Mac. This feature allows you to conveniently discover and explore product offerings from the Razer ecosystem that match your preferences and requirements.

See the answer below for more details.

• What is the Recommendation feature in Razer Synapse for Mac

See How to install Razer Synapse for Mac for instructions.

See How to uninstall Razer Synapse for Mac for instructions.

This is expected because an AppEngine upgrade is mandated upon the first introduction of the Razer Chroma App. As a result, the installation or download will take 20 to 30 minutes, depending on network conditions.

The Razer Synapse for Mac will need the following permission:

• Driver extension
• Input Monitoring
• Bluetooth
• Accessibility
• Screen & System Audio Recording
• Full Disk Access
• Notifications

See the answer below for more details.

• How to enable system permissions for Razer Synapse for Mac

1. Scroll down on the DASHBOARD to see the “MODULES” section.

   Note: If the MODULES section is not there, click on “DEVICES & MODULES” on the top part of Razer Synapse for Mac.

2. Hover over the module you want to install and click" INSTALL".

1. Launch Razer Synapse for Mac.
2. Select a device from the dashboard.
3. Click “LIGHTING”.
4. Under “EFFECTS", select the lighting effect you wish to apply.

Karabiner-Elements causes a driver conflict with Razer Synapse for Mac, preventing Razer devices from being properly detected and functioning as intended.

To ensure full functionality, follow these steps to disable Karabiner-Elements.

1. Open "System Settings" and click on "General".
2. Select "Login Items & Extensions", then scroll down to "Driver Extensions".
3. Under "Driver Extensions", disable Karabiner-Elements.

Alternatively, you can uninstall Karabiner-Elements.

1. Go to the Apple menu, then click "System Settings".
2. Click on "Users and Groups".
3. Select the user account "Your Name" from the main list.

See the answer below for more details.

• How do I achieve a seamless startup experience with Razer Synapse for Mac

   

1. Plug a Razer Synapse-enabled device into your computer.
2. Open Razer Synapse for Mac.
3. Select “MACRO” > “New Macro”.
4. Rename your macro for easier identification.
5. Record your keystrokes or mouse functions to add to the macro.

1. Open Razer Synapse for Mac.
2. Select your device from the “DASHBOARD”.
3. Select a key or button to assign a macro to.

1. Click on the ellipsis button beside the macro dropdown.
2. Select “Delete”.
3. Click “DELETE”.

Yes, you can manually import macros from Razer Synapse 4 for Windows to Razer Synapse for Mac. However, this process can be done seamlessly via cloud sync with a registered Razer ID.