My Razer Phone cannot connect to a network service

| Answer ID: 1669
This answer provides troubleshooting steps for no network service on the Razer Phone.

 

Step-by-step process

  1. Turn off "Flight Mode" on the Razer Phone.

    1. Open the app list and select "Settings".

      Settings app on Razer Phone

    2. Select "Network & Internet".

      Select Network & Internet

    3. Make sure the "Airplane mode" setting is off.

      Disable Airplane Mode setting

  2. Make sure that the "Do not disturb" setting is turned off.

    Turn off Do Not Disturb

  3. Manually check the network connection.

    1. Under "Network & Internet", tap and select "Mobile Networks".

      Check Mobile Network

    2. Ensure that the preferred network type is "LTE/3G/2G".

      Make sure the Preferred network type is LTE/3G/2G

  4. If the issue persists, perform the following:

Is this answer helpful?