My Razer Phone is overheating

| Answer ID: 1772
This answer shows the steps to fix your Razer Phone if it is overheating.

 

A rise in temperature is normal on smartphones. They are designed to handle a certain level of high temperatures. Usually, a smartphone reaching temperatures of up to 32-40°C is completely normal.

Remember that the longer you use the phone the more you will notice a rise in temperature, especially when you are running demanding apps or games.

If your phone is often heating up to the point where it is unpleasant to hold, it might have some serious issues.

Follow the steps below to help stabilize the Razer Phone’s temperature to the optimal level:

  1. Remove a Razer Phone case if there is any.

  2. Turn on “Airplane mode" to quickly disable Bluetooth, WiFi, and cellular signal search. To do this, follow these steps:

    1. Make the notification tray appear by swiping down on the home screen.
    2. Tap “Airplane mode" to enable.

      Notification tray

  3. Tap the recent apps icon on the lower right of the screen.

    Razer Phone home screen

  4. Tap “CLEAR ALL" to clear apps that are running in the background.

    List of recent apps

  5. Restart the Razer Phone if the temperature does not drop to the optimal level. If restarting the phone did not help, proceed to the next step.

  6. Install antivirus software from the Play Store to detect and remove malware or virus infection. A phone getting too hot can be a sign of malware or virus infection.

    Note: Malware can cause the phone to overheat by consuming lots of its RAM and CPU power.

  7. Check and perform a system update if the issue persists.

  8. Backup your phone data and perform a factory reset if the above steps did not help.

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