Razer Phone does not ring

Updated: 31-Aug-2023 | Answer ID: 1775
This article provides instructions on how to resolve the ringing issue on the Razer phone.

 

Important: Ensure that the Razer Phone is up to date. Navigate to Settings > System > Advanced > System update > Check for update.

 

Step-by-step process

  1. Go to "Settings" > "Sound".

  2. Ensure that the phone is set to “Ring” and the volume is set to its maximum for testing.

Ring volume on the Razer Phone

  1. Ensure that a phone ringtone is set.

Set the phone ringtone

  1. Call your Razer Phone from a different phone line.

  2. If the issue persists, reboot the device and test the phone again.

  3. If rebooting your device does not help, back up your phone data and perform a factory reset. See the answers below for more details.

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