Tips to help you get started
- Configure your Nari headset with Razer Synapse
- Enable THX Spatial Audio
- Pair the wireless USB dongle to a Nari headset
You can view the video below for instructions or review a copy of the video transcript.
The Razer Nari is the wireless headset designed for supreme comfort. Its auto-adjusting headband is designed to perfectly fit the shape of your head for fuss-free comfort, while the swiveling earcups include cooling gel-infused cushions with memory foam to reduce heat build-up. THX Spatial Audio delivers next-generation virtual surround sound, while Game/Chat Balance in wireless mode provides the perfect mix of game and chat volume. The headset also functions in wired mode with both USB and 3.5 mm analog options. Powered by Razer Chroma™.
Device Layout
- Auto-adjusting headband
- Cooling gel-infused ear cushions
- Razer Chroma backlighting
- Mic mute indicator
- Retractable mic
- Transceiver storage
- USB wireless transceiver
- Volume control
- 3.5 mm combo port
- Charging port
- Power button
- Status indicator
- Game/chat balance
- Mic mute button
- Charging cable
- 3.5 mm combo cable
Full Technical Specifications
| Category | Specification |
|---|---|
|
Headphones |
Frequency Response: 20 Hz – 20,000 Hz |
|
Impedance: 32Ω at 1 ,000 Hz |
|
|
Sensitivity (@1 kHz): 07 ± 3 dB |
|
|
Input/Output power: 30 Mw |
|
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Drivers: 50 mm, with Neodymium magnets |
|
|
Inner ear cup diameter: Width 56mm / Length 67mm |
|
|
Ear Cup Cushion Type: Designed for full-ear coverage with cooling gel |
|
|
Connection Type: Wireless USB Transceiver / 3.5mm analog |
|
|
Wireless Range: 12 m / 40 ft |
|
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Wireless Frequency: 2.4 GHz |
|
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Battery: Approximately 20 hours without Razer Chroma lighting |
|
|
Microphone |
Frequency Response: 100 – 6.5 kHz |
|
Signal-to-Noise Ratio: > 50 dB |
|
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Sensitivity (@1 kHz): -42 ± 3 dB |
|
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Pick-up Pattern: Unidirectional |
Effective February 3, 2026, Razer Synapse 3 will no longer receive updates or support cloud services. After this date, cloud syncing of configurations across PCs using the same Razer ID will be disabled.
Note: Your installed devices will continue to be configurable in Razer Synapse 3. However, if you uninstall these devices completely, you will need to upgrade to Razer Synapse 4 to continue customization.
Download Razer Synapse 4 and migrate your existing Razer Synapse 3 profiles using the Profile Migration Tool to retain access to your configurations. See How to migrate your Razer Synapse 3 Profile to Razer Synapse 4 for instructions.
How To
How do I use the Razer Nari Pairing Utility?
The Razer Nari Pairing Utility is a tool used to pair your replacement wireless USB dongle or to fix connection issues with your current dongle.
You can view the video below for instructions or review a copy of the video transcript.
See the answer below for more details.
How do I connect a 3.5 mm Razer headset to a desktop, laptop, or mobile device?
Plug the 3.5 mm audio connector directly into the device's 3.5 mm audio port. See the answer below for more details.
How do I remove and reattach ear cushions on a Razer headset?
Properly remove and reassemble the ear cushions on your Razer headset to prevent any damage to its parts.
You can view the video below for instructions or review a copy of the video transcript.
See the answer below for more details.
How do I use THX Spatial Audio?
After purchasing THX Spatial Audio, an activation code will be sent to your email.
See the answer below for more details.
How do I optimize audio performance on my Razer headset?
- Remove dirt or debris in audio ports and on the audio jack.
- Properly plug in the audio jack. Do not use hub connections for USB-type headsets.
- Operate wireless headsets within the maximum wireless range.
See the answers below if audio issues persist.
How do I optimize microphone performance on my Razer headset?
- Put the mic diaphragm in front and the air vent facing away from your mouth.
- Turn on mic access on the selected app.
- Set the device as a Default Recording Device.
- Adjust mic levels in Windows settings.
You can view the video below for instructions or review a copy of the video transcript.
See the answer below for more details.
How do I maintain clear audio and avoid feedback on my Razer headset?
- Do not set the sensitivity level to the maximum or use a boost.
- Disable the "Listen to this device" feature.
- Use only one voice chat application while in-game.
See the answer below for more details.
How do I clean my Razer headset?
-
Use a lint-free, microfiber cloth and gently wet it with a mild soap and water solution.
-
Never use solvents such as thinner, benzene, or alcohol to avoid damaging the surface.
See the answer below for more details.
General Information
Where can I find the USB dongle for my Razer Nari Headset?
The USB dongle for the Razer Nari can be found in its convenient storage location, in the headset.
Applicable Model:
Firmware v15_r1
- https://rzr.to/GDpaK | July 15, 2019
- Fixed the issue that some headsets with v0014 firmware sometimes may not be able to power on and needs to be recovered after running out of battery.
Follow the detailed instructions below to run the updater on your device.
Step-by-step Process
Before you start
-
Save all files and close all programs.
-
Download the latest driver.
Update process
- Run the downloaded firmware. The installer will prompt you to close Synapse and all other applications, If you have already done so, click "OK" to proceed.
- Plug in the wireless USB transceiver (dongle) to your PC.
- Connect the headset to the PC using the charging cable provided with the product.
- Launch the downloaded file.
- Click "UPDATE" and wait for the process to complete.
- Click "CLOSE" once the firmware update has been successfully applied.
Documentation
Language
User Guide (English)
English
Please see our warranty policy for a complete review of our warranty policy.
You are eligible for Limited Warranty support for the following periods of time commencing upon the date of retail purchase of your Product (Warranty Period).
Product
Warranty Period
2021 and Older Model Laptops
1 yeara
2022 and Newer Model Laptops
1 yeara
2-year limited battery warrantya
Razer Viper Mini Signature Edition
3 year
Razer Phone and Phone Accessories
1 year
Razer Edge Gaming Handhelds
1 year
Razer Mice
2 years
Razer Keyboards and Keypads
2 yearsb
Razer Huntsman Signature Edition
5 years
Razer Headsets, Earphones and Earbuds
2 yearsb
Razer Wireless Mouse and Mat Bundles
2 yearsb
Razer Mouse Mats
1 yearc
Razer Speaker Systems and Broadcaster Devices
1 year
Razer Controllers and Chargers
1 year
Razer Routers (except Singtel)
1 year
Razer Routers (Singtel)
2 years
Razer Monitors
1 year
Smart Watches and Eyewear
2 years
Razer Case Fans
2 years
Razer Liquid Cooling
2 years
Razer Power Supplies
5 years
Razer Fan and RGB Controllers
2 years
Razer Cases
1 year
Razer System Accessories
1 year
Razer Docks
1 year
Wearable Air Purifiers
1 year
Razer Gaming Accessories
1 yearc
Razer Rechargeable Batteries for Wireless Devices
1 yeard
Razer Gaming Chairs
3 yearse
Chair Frame, mechanisms and armrests
Up to 5 years
Mesh backing and seat pan
Up to 1 year
All new Products will have the Warranty Periods listed above, subject to applicable local law. Certain "end of life", sell out or discontinued Products may have a shorter Warranty Period; this will be clearly marked at the time of purchase and the given Warranty Period will be stated at that time. Refurbished Products purchased from Razer.com will have the lesser of a 1 year warranty period or the warranty period as stated above. Refurbished products not purchased from Razer.com will have a 90 day warranty period. If you are uncertain whether your Product is eligible for Limited Warranty support, please contact our support team for clarification.
Please note that third-party products may be covered by the product manufacturer's warranty and these warranty terms are exclusively provided by the product manufacturer. Razer does not offer a warranty for third-party products. If you need product or warranty support with your third-party product, please contact the product manufacturer. Please consult the product documentation provided by the product manufacturer for details.
If you are uncertain whether your Product is eligible for Limited Warranty support, please contact our support team for clarification.
Warranty Footnotes
- [a] If you are a customer outside of the U.S. and have validly purchased a Razer Extended Warranty for your product, the Warranty Period shall be extended for another one (1) year period, to be a total of two (2) years commencing upon the date of retail purchase of your Razer Product. The Razer Extended Warranty does not apply to batteries. Aside from the change to Warranty Period, the Razer Extended Warranty does not alter any other terms and conditions of the Limited Warranty.
- [b] Products purchased prior to October 1st, 2018 maintain the original 1 year warranty (keyboards with mechanical switches maintain original 2 year warranty).
- [c] Warranty period for Razer Firefly HyperFlux is 2 years.
- [d] Products purchased prior to October 1st, 2018 maintain the original 6 month warranty.
- [e] Limited Warranty: The Razer Iskur is free from defects in workmanship, materials and construction for three years from the date of purchase. In the event that a defect is found, the manufacturer will either repair or replace the defective item, at its discretion. Exclusions and Limitations: This Limited Warranty does not cover cosmetic damage, minor cosmetic abnormalities and normal wear and tear, including without limitation scratches, dents, discoloration and tears in the head pillow, seat cushion, PU leather, Armrest and stitches of the upholstery.
The following document filter provides a list of documents of conformity for Razer devices based on the model number provided.
No results found
View All
Before you start
-
Save all files and close all programs.
-
Download the latest driver.
Update process
- Run the downloaded firmware. The installer will prompt you to close Synapse and all other applications, If you have already done so, click "OK" to proceed.
- Plug in the wireless USB transceiver (dongle) to your PC.
- Connect the headset to the PC using the charging cable provided with the product.
- Launch the downloaded file.
- Click "UPDATE" and wait for the process to complete.
- Click "CLOSE" once the firmware update has been successfully applied.
Documentation
Language
User Guide (English)
English
Please see our warranty policy for a complete review of our warranty policy.
You are eligible for Limited Warranty support for the following periods of time commencing upon the date of retail purchase of your Product (Warranty Period).
Product
Warranty Period
2021 and Older Model Laptops
1 yeara
2022 and Newer Model Laptops
1 yeara
2-year limited battery warrantya
Razer Viper Mini Signature Edition
3 year
Razer Phone and Phone Accessories
1 year
Razer Edge Gaming Handhelds
1 year
Razer Mice
2 years
Razer Keyboards and Keypads
2 yearsb
Razer Huntsman Signature Edition
5 years
Razer Headsets, Earphones and Earbuds
2 yearsb
Razer Wireless Mouse and Mat Bundles
2 yearsb
Razer Mouse Mats
1 yearc
Razer Speaker Systems and Broadcaster Devices
1 year
Razer Controllers and Chargers
1 year
Razer Routers (except Singtel)
1 year
Razer Routers (Singtel)
2 years
Razer Monitors
1 year
Smart Watches and Eyewear
2 years
Razer Case Fans
2 years
Razer Liquid Cooling
2 years
Razer Power Supplies
5 years
Razer Fan and RGB Controllers
2 years
Razer Cases
1 year
Razer System Accessories
1 year
Razer Docks
1 year
Wearable Air Purifiers
1 year
Razer Gaming Accessories
1 yearc
Razer Rechargeable Batteries for Wireless Devices
1 yeard
Razer Gaming Chairs
3 yearse
Chair Frame, mechanisms and armrests
Up to 5 years
Mesh backing and seat pan
Up to 1 year
All new Products will have the Warranty Periods listed above, subject to applicable local law. Certain "end of life", sell out or discontinued Products may have a shorter Warranty Period; this will be clearly marked at the time of purchase and the given Warranty Period will be stated at that time. Refurbished Products purchased from Razer.com will have the lesser of a 1 year warranty period or the warranty period as stated above. Refurbished products not purchased from Razer.com will have a 90 day warranty period. If you are uncertain whether your Product is eligible for Limited Warranty support, please contact our support team for clarification.
Please note that third-party products may be covered by the product manufacturer's warranty and these warranty terms are exclusively provided by the product manufacturer. Razer does not offer a warranty for third-party products. If you need product or warranty support with your third-party product, please contact the product manufacturer. Please consult the product documentation provided by the product manufacturer for details.
If you are uncertain whether your Product is eligible for Limited Warranty support, please contact our support team for clarification.
Warranty Footnotes
- [a] If you are a customer outside of the U.S. and have validly purchased a Razer Extended Warranty for your product, the Warranty Period shall be extended for another one (1) year period, to be a total of two (2) years commencing upon the date of retail purchase of your Razer Product. The Razer Extended Warranty does not apply to batteries. Aside from the change to Warranty Period, the Razer Extended Warranty does not alter any other terms and conditions of the Limited Warranty.
- [b] Products purchased prior to October 1st, 2018 maintain the original 1 year warranty (keyboards with mechanical switches maintain original 2 year warranty).
- [c] Warranty period for Razer Firefly HyperFlux is 2 years.
- [d] Products purchased prior to October 1st, 2018 maintain the original 6 month warranty.
- [e] Limited Warranty: The Razer Iskur is free from defects in workmanship, materials and construction for three years from the date of purchase. In the event that a defect is found, the manufacturer will either repair or replace the defective item, at its discretion. Exclusions and Limitations: This Limited Warranty does not cover cosmetic damage, minor cosmetic abnormalities and normal wear and tear, including without limitation scratches, dents, discoloration and tears in the head pillow, seat cushion, PU leather, Armrest and stitches of the upholstery.
The following document filter provides a list of documents of conformity for Razer devices based on the model number provided.
No results found
View All
Update process
- Run the downloaded firmware. The installer will prompt you to close Synapse and all other applications, If you have already done so, click "OK" to proceed.
- Plug in the wireless USB transceiver (dongle) to your PC.
- Connect the headset to the PC using the charging cable provided with the product.
- Launch the downloaded file.
- Click "UPDATE" and wait for the process to complete.
- Click "CLOSE" once the firmware update has been successfully applied.
| Documentation | Language |
|---|---|
| User Guide (English) | English |
Please see our warranty policy for a complete review of our warranty policy.
You are eligible for Limited Warranty support for the following periods of time commencing upon the date of retail purchase of your Product (Warranty Period).
| Product | Warranty Period |
|---|---|
| 2021 and Older Model Laptops | 1 yeara |
| 2022 and Newer Model Laptops | 1 yeara 2-year limited battery warrantya |
| Razer Viper Mini Signature Edition | 3 year |
| Razer Phone and Phone Accessories | 1 year |
| Razer Edge Gaming Handhelds | 1 year |
| Razer Mice | 2 years |
| Razer Keyboards and Keypads | 2 yearsb |
| Razer Huntsman Signature Edition | 5 years |
| Razer Headsets, Earphones and Earbuds | 2 yearsb |
| Razer Wireless Mouse and Mat Bundles | 2 yearsb |
| Razer Mouse Mats | 1 yearc |
| Razer Speaker Systems and Broadcaster Devices | 1 year |
| Razer Controllers and Chargers | 1 year |
| Razer Routers (except Singtel) | 1 year |
| Razer Routers (Singtel) | 2 years |
| Razer Monitors | 1 year |
| Smart Watches and Eyewear | 2 years |
| Razer Case Fans | 2 years |
| Razer Liquid Cooling | 2 years |
| Razer Power Supplies | 5 years |
| Razer Fan and RGB Controllers | 2 years |
| Razer Cases | 1 year |
| Razer System Accessories | 1 year |
| Razer Docks | 1 year |
| Wearable Air Purifiers | 1 year |
| Razer Gaming Accessories | 1 yearc |
| Razer Rechargeable Batteries for Wireless Devices | 1 yeard |
| Razer Gaming Chairs | 3 yearse |
| Chair Frame, mechanisms and armrests | Up to 5 years |
| Mesh backing and seat pan | Up to 1 year |
All new Products will have the Warranty Periods listed above, subject to applicable local law. Certain "end of life", sell out or discontinued Products may have a shorter Warranty Period; this will be clearly marked at the time of purchase and the given Warranty Period will be stated at that time. Refurbished Products purchased from Razer.com will have the lesser of a 1 year warranty period or the warranty period as stated above. Refurbished products not purchased from Razer.com will have a 90 day warranty period. If you are uncertain whether your Product is eligible for Limited Warranty support, please contact our support team for clarification.
Please note that third-party products may be covered by the product manufacturer's warranty and these warranty terms are exclusively provided by the product manufacturer. Razer does not offer a warranty for third-party products. If you need product or warranty support with your third-party product, please contact the product manufacturer. Please consult the product documentation provided by the product manufacturer for details.
If you are uncertain whether your Product is eligible for Limited Warranty support, please contact our support team for clarification.
Warranty Footnotes
- [a] If you are a customer outside of the U.S. and have validly purchased a Razer Extended Warranty for your product, the Warranty Period shall be extended for another one (1) year period, to be a total of two (2) years commencing upon the date of retail purchase of your Razer Product. The Razer Extended Warranty does not apply to batteries. Aside from the change to Warranty Period, the Razer Extended Warranty does not alter any other terms and conditions of the Limited Warranty.
- [b] Products purchased prior to October 1st, 2018 maintain the original 1 year warranty (keyboards with mechanical switches maintain original 2 year warranty).
- [c] Warranty period for Razer Firefly HyperFlux is 2 years.
- [d] Products purchased prior to October 1st, 2018 maintain the original 6 month warranty.
- [e] Limited Warranty: The Razer Iskur is free from defects in workmanship, materials and construction for three years from the date of purchase. In the event that a defect is found, the manufacturer will either repair or replace the defective item, at its discretion. Exclusions and Limitations: This Limited Warranty does not cover cosmetic damage, minor cosmetic abnormalities and normal wear and tear, including without limitation scratches, dents, discoloration and tears in the head pillow, seat cushion, PU leather, Armrest and stitches of the upholstery.
